Return Policy

Most items can be returned for a refund within 30 days of delivery in the original condition and packaging. Items must not have been assembled or put into service.

A few items cannot be returned. Those items include clearance items, items marked as nonreturnable on the product page, custom items and items that you have assembled.

This return policy does not refer to damaged or defective items. To report damage or a defect, please contact Customer Service through our Damage and Defect form.

When considering a return, please know there are return shipping costs. If you elect to have us send you a return shipping label, return shipping costs will be deducted from your refund. While shipping costs on small lightweight items are not costly, shipping costs on large, heavy furniture is very costly, especially if the items ship via freight truck. In rare instances you may be required to pay a manufacturer's restocking fee. The amount of your final refund, along with return shipping options, will be emailed to you once you fill out the return request form below.

Ready to start a return? Please fill out the form below. A customer service returns specialist will contact you via email with return instructions.

* denotes required field

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Name on Your Order:*
Email Address on your order:*
Your Order Number:*
Date of Delivery:*
Name of Item:*
Reason for Return:*
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