An order can be canceled if it has not yet shipped, has not been docked to ship and will not ship for 24 hours.

Cancellation requests must be submitted through the form below and can not be made by phone.

If you have placed an order that you wish to cancel, please fill out the cancellation request below. We will make every effort to cancel your order. Before doing so we must be sure that your order has not shipped, has not been docked to ship and can be stopped from shipping. An order is not considered to be canceled until you have received a return "Confirmation of Cancellation" email. An order can not be canceled if your package has already shipped, has been processed for shipping or is on the dock awaiting pick up. If this is the case, you will receive a tracking number for the shipment instead of a confirmation of cancellation.

A Note on Special Order Items: Some of the items on our website are "Special Order" and have delayed ship dates. If an item is a Special Order item, the product web page will say "Special Order" and will indicate the extended shipping time. does not stock special order items. When we receive an order for a "Special Order" item, we contact the manufacturer and have them add the item to our next incoming shipment. Unless noted otherwise on the product page, orders for "Special Order" items can be canceled however a 20% cancellation fee will apply if the item is already in route to our warehouse from the manufacturer. It is safe to assume that a 20% cancellation fee will apply if an order is canceled 1 week before the expected ship date. For instance, if a special order item has an shipping delay of 2 weeks, and you request to cancel the order 1 week after placing the order, a 20% cancellation fee will apply. If the order is canceled the day after it was placed, no cancellation fee will apply.

Please fill out the form below to request cancellation of you order.

We will reply with a confirmation of cancellation or denial within 12 business hours.

* denotes required field

Name on Order: *
Email Address*
Order Number: *
Cancel Entire Order or Part of Order?*
If Part of Order, Indicate Item(s) you wish to cancel.
250 characters remaining
Reason for Cancellation: *
250 characters remaining
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