You are ABSOLUTELY amazing! Thanks for the incredible response…and consistently superior work on my behalf…the spacers arrived Wednesday. As I’ve said so many times before, you can teach nearly every company out there—whether physical or on-line—what it means to have “customer service” first & foremost in your business psyche. Again, the furniture looks great & my “stop gap” is now a permanent “factory approved” solution. I look forward to doing business with Stands & Mounts next time I’m shopping for “just the right piece”. Sincerely - Dave H.

 WOW !! and Double WOW......I just received the item that I ordered. That was fast...really impressed....keep up the great work. I certainly will recommend you to all of my friends. Sincerely, - David

 Excellent service from beginning to end! Questions before purchase were all answered thoroughly. Order arrived today, less than one week after ordering.
Would not hesitate to buy from you again. - Becky

 Hi, I just wanted to let you know I received the new part and it worked perfectly! Thanks for your fast action and great customer service. - Tracy

 Thank you for my order, the Wood Technology CC28 center speaker stand. It arrived today, assembled beautifully, and is now in it's proper place exactly as I hoped it would look. I'll continue to be a customer because you had a diverse selection, free shipping, rapid delivery, and extremely responsive customer service. Five stars for your team! Much obliged!

 Thank you so much for your efforts in finding a Sanus NF204-B stand for me. It arrived yesterday in great shape and is now proudly displaying my Cary Audio V-12R F-1 and SLP 98 F-1. You guys managed to pull off what the other 20 or so companies I was dealing with could not. The fact that you even called me back put your company way above the others! You will be highly recommended to all of my friends. Thanks again. - Mark

  I just had to write another quick line of response to your kind letter. I worked in customer service with the airlines/hotel industry/etc. for nearly 30 years before retiring for medical reasons. I must tell you that your letter is one of the most friendly, clearly explained, WELL written, and courteous responses I've ever seen or
received. In this day of so many people just punching the clock, or worse, just "e;getting the customer off the line as quickly as possible"e; then chatting with friends and showing a very profound general lack of "e;service"e; or politeness, you get an A+++ from me. All my best -Robert W.

  I just received my BDI Novia Corner 8421 and wanted to thank you for a great shopping experience. The product is beautiful and arrived in mint condition. Your service was fast and Roadway did a great job of arranging for delivery and bringing into my house and placing it exactly where I wanted it. Once again, many thanks! - Ed

  I received the mount today and installed it. It works very well and I am happy with it, and your service. Thank you! - Tom

  I purchased the Moda Glide Table 60"e; and couldn't be more happy with the ease of assembly and quality of the product. I put 4"e; casters on the product for ease of movement and it turned out perfectly. Thank you very much.- Douglas

 Your e-mail support is the best I have experienced. Thank you so much for doing what "e;everyone else"e; should try to achieve. - Dave B.

  AWESOME...AWESOME...AWESOME! WHAT A BEAUTIFUL STAND! Everything was packaged so carefully and protected. I can't say enough good things about this product and your service to me. I really appreciate everything you have done for me. We put the stand together and marveled how well built and handsome this stand looks in person. The stand went together very easily, everything fit perfectly! I can't wait until I get the TV delivered and see it sitting on it's throne.
You have a customer for life! Thanks so much! - Alex F.

  I can't believe how quickly you respond to my requests. It is simply wonderful. You must give this email to your supervisor. I wish to advise him/her that this is the best customer service I have EVER received! I wish to comment you on your prompt, courteous and friendly service. Makes me want to do more business with your Company. I will certainly pass this website along to everyone! - Gretchen B.

  Thanks for the attention to detail! I received my stands last week and they are perfect. Please thank everyone involved in making this a successful transaction and winning a customer for life. It seems that you have restored my faith that customer service does exist. - Calvin O.

 This was the first On-Line Purchase I have made, and at first I was skeptical. I liked the fact that my card was not charged until the entertainment center was on the road. I received the item when stated, and I was more than pleased with the final product. I already have referred to my friends, and will use your service again. Blaze B.

 I've put together a lot of furniture-type products and have almost always ended up frustrated by the crappy workmanship and bumbling instructions. However, I'm surprised and impressed by the quality and precision of your TV stand's (DSR360) assembly. I mean, it was spot on. - Henry B.

 I recently ordered a pack of speaker mounts from your web site and I just wanted to take a moment to thank you for your outstanding customer service! The prices were great- The web site is very easy to use, the information is right on, and the shipping is FREE! Wow! Even though the shipping was free I still received my order the next day and I have to say I was shocked! - Stacy E.

 I think the Stands and Mounts website is nothing short of fantastic!! I've been telling all of my friends about the great deals I've received, the awesome service, and the extremely short shipping time. Most of all, the site has helped us save a substantial amount of money. My wife and I recently went into a shop that sold widescreen televisions and we saw one television cabinet not all that unlike the one we recently ordered, but ours was less than half the price--the shop was asking $475--our stand was only $158 for a swivel cabinet. Thanks so much for your prompt reply and if I can send any business your way through friends I'll certainly do so. - Ed M

  I recently ordered a Bello stand for my new plasma TV. I want to thank everyone for their fast and friendly service as well as for this great product. It was a pleasant experience. The sales rep who took the phone order was very helpful. Your website is easy and descriptive. Shipping was extremely fast. You have great customer service.
We were very pleased with the delivery person. The stand arrived safely, was very easy to put together and looks great. I will surely shop with you again. - Andrea S

I will definitely pass the name of your website on to other people. I haven't seen this level of customer service in a long while and I am happy to see that it still exist within some companies. Thank you for an excellent online shopping experience!

 It's very infrequent that I'm impressed enough with a company to go out of my way to offer feedback, but I must say, I am very impressed...specifically with your excellent selection, reasonable prices, free shipping and well designed, functional web page. I hear your customer service dept. is first class as well, although I hope I won't have to experience it first-hand. I just wanted to take a moment to tell you that I appreciate the way you do business and will definitely be back in the future. - Bill R.

  Thank you so much for the great service and prompt shipping of my order! I ordered this same item from another online retailer in New York on January 12th. It wasn't until January 20th (when I called) that I found out he didn't even place the order from the manufacturer/ distributor yet. He places an order every 2 weeks but his website says the item ships in 2-4 business days. Needless to say I won't be ordering from that store again.

  Thank you so much for your help. I came home today and was surprised to see my replacement part sitting on my deck. What great service. You can be sure that all my friends will hear about this. Keep up the great work. - Peter W.

  Received the Plateau SF-4A today, not even 72 hours after I placed the order. BOY am I impressed! Not only did the product arrive timely, but it also arrived in perfect condition. Your communication regarding shipping was wonderful, and the audio rack looks great! With many companies competing to sell the same products- I'm glad I chose you-and I would recommend your company to everyone! - Terry G.

 I ordered my TV stand on a Monday night and was not expecting it for a few weeks. However, I was surprised to learn that your company shipped it via FedEx on Tuesday. I got it Thursday afternoon! Assembly was easy and I love the product! Great customer service - underpromise and overdeliver. Gary C.

 We put it together last night and it looks great. TV is scheduled for 2-4P you did an excellent job for me. I appreciate it. I will highly recommend you to my friends and family who as well redo their media rooms from time to time. - RJR

 Just a FYI.-- I received your this yesterday by DHL. Arrived in good shape. Thank you for the quick response to my order. Well done! Cordially - Greg G.

 Just wanted you to know that I received my order, and I am very happy with the product, the price and the speed of delivery.Nice job.Thanks very much - Mike B.


 WOW thank you so much! I have never had such great and prompt service from ANY company I have dealt with on line!~ I will certainly pass your web site along to my associates and friends! You guys are the BEST. -Donald B

 Thank you for your help and patience. I’ll be the first to admit I’m always in a hurry. All I can say is that “the wait was worth it.” Your web site was most helpful while we were shopping for a television stand. Your sales person's manner and his knowledge of the items made me very comfortable when I placed the order. Everything was delivered in mint condition and assembly was easy. It looks even better in person, we couldn’t be happier! Thanks to all… -Mary M.

 We wanted to go on record to say that we appreciate your excellent service—our TV stand order was processed in record time and the delivery was also very prompt. The product is great-easy to assemble-and has the look of a much more expensive stand. Thanks for your superior customer service and fine product. –Bob M.

 I received the parts today that you sent as replacements for the parts that were lost in shipment. Thanks so much for your personal attention to this problem and the quick replacement of missing items. I will certainly recommend your company to others. –Jack S.

 To be brutally frank, I like everything about your company. This is my third order with you and it did not come without a personal phone call to me as a protection against credit card fraud. Add to that the fact that your products are first rate. Always a pleasure doing business with you, and I look forward to receiving delivery. –Patricio D.

 Great. I would like to say that even though I am disappointed to not to be getting my original choice, your customer service had been impressive. Given the opportunity I would certainly recommend your company. –Patricia B.

 I received my final speaker stands the other day and they are spectacular. I’d really like to thank Dave, and also Caroline for all of your help. I’ll definitely recommend your online store. Thanks for the terrific service; you both handled everything in a superb manner. If you would please give me either an email or a business address/phone number to your boss I’d gladly send a message to him or her commending you both for your excellence. Or I suppose you could just forward this on. Whichever you prefer. Thanks again! -Chris B.

 Thanks for the reply; your customer service is awesome. I finally returned to finish my order. Looking forward to enjoying my new stands. Thanks for your concern. -R. Chapman

 Hi! I was very pleased to receive ordered items so quick and in great condition. It took just minutes to assemble. Thank you very much. It was a great experience working with you. –Alex

 I have a habit of writing to companies to complain about their products or services. However, I don’t always write when I am happy. So, I just wanted to say thanks for my recent order (Bell’O BVS-301C Audio/Video Table). Watkins Freight called beforehand to arrange the delivery and the courteous driver helped me get it inside. It’s a beautiful piece of furniture and I still can’t believe I paid $100 less than advertised elsewhere. –Dean

 Thanks for working with me on this. I heard your company was reliable from a friend and now I know you have good service too!! I will reorder now. –Charlie

 I have received my two orders of speaker stands and my Tech Craft Wing Series Audio Shelves and am thrilled with all or it. Thank you for your customer service. -Barre

 I would just like to send to you and all at Stands and Mounts a note of thanks for the service that you and your company had displayed. Aside from the early arrival of the first shipment (which really wasn't’t a problem and actually turned out to be a blessing!), everything with my order has been handled in an exemplary manner. I am especially impressed by the way in which the substitution of a 9” shelf for the 7” shelf was handled. I received two calls as well as the email that you sent and all of this happening over a holiday week/weekend! I will definitely recommend your company to friends and family. Keep up the good work and service. I look forward to receiving the rest of my shipment and doing business with you again. -Jon

 Thank you for the prompt response. It's wonderful to see that there are still companies, such as StandsandMounts, that listen to their customers' concerns. All the best - Patricia

 Thank you for keeping me informed throughout the ordering process. Your company is awesome!!! Actually, I just received the product yesterday. I will definitely pass your company onto my friends and coworkers. Regards - Bill

 Items received. Excellent product. You will receive extensive word of mouth advertising from me. Thank you. - Gary

 ... My order arrived this morning in 1st class condition. I am very happy with it and with your superb customer service. Thanks so much for your attention to making this come out right. Please do not hesitate to use me as a reference.... Harry

 I received the speaker stands and they are great! Thank you for the business! I have your site bookmarked, so we will do some more business again! Best, Yun-Oh

 I've been so impressed with the service that has been rendered to me thus far. Thank you for your timely and kind respond. I assure you that I will be referring more of my friends and loved ones to you! Thanks again, Servant - Chip

 Thanks very much. Easy and quick to do business with. - Jake

 The stand arrived on Thursday. Couldn't be happier with the product or my on-line ordering experience! Thanks! - Neil

 Package received thanks!! Good business, great service, will tell all about you!! - Kim

 On 2-17, I placed my first order with Stands and Mounts. It arrived today, 2-20!! Wow, what service. Over the past few years, I've made quite a number of online purchases and while the majority have been good experiences, this has to rank at the top of the list. Your selection of merchandise is outstanding; your web site is extremely well design and intuitive to operate; the product information (graphics and text) you provide is clear and complete; your ordering is seamless and you communication is one of the most thorough and timely I've come across. Your shipping is PROMPT and I for one, appreciate the free shipping feature. And, with all this you have managed to keep your prices more than competitive. I'll definitely be back. Thank you, - Delmar

 Just wanted to drop a note of thanks. The replacement shelf unit arrived yesterday and matches perfectly. Thanks for your assistance in getting things corrected. It was a pleasure being able to get quick responses and turnarounds. We are extremely happy with the whole audio rack unit - you have restored my faith in ordering online. Thanks, -Susanne

 WOW you guys are SERIOUS about customer service!!! you make me wish I needed another set of stands.....THANK YOU! -Dona

 I just wanted to thank you and the employees of Stands and You have been extremely professional and responsive to all of my questions. Thank you for providing excellent customer service. You have gained another loyal customer, and I will recommend you to everybody that I know. Keep up the good work!! Thanks again - Matthew

 Thank you for your timely emails as to the acknowledgment of my order, and when it was shipped. My stand arrived the date before the estimated delivery date. I ordered it on a Sunday, and it arrived on Wednesday. In my opinion, that is a very good shipping time for such an item. The unit was very well packaged, and arrived in perfect condition. The assembly instructions were clear and easy to follow. I would definitely order from you again. Thank you -Dave

 I really enjoy the site and have a lot more items to buy from you "e;guys"e;. It came down to three different websites and Best Buy..but I opted with you guys for your free shipping, Nice Quick e-mails, and take PayPal (a Huge Plus). Just a little feedback to help you guys out. Thanks Caroline, and take care -Chris

 Thank you very much for your help!! This is the 1st time I ever had to return something that I ordered online & I thought it was going to be a nightmare when I ordered the wrong item!. You've made it easier & more convenient then when I have to return something that I bought at a store in person! Thanks again! -Elizabeth

 There are very few companies that would take the trouble to respond to a customer in order to save the customer money, and I appreciate it. I really like your way of doing business, and I will certainly use your company again. - Mike

 I got your email with the tracking number. I called Watkins and according to them we should get it by Monday. Thanks a lot for all your help and you are the best. Once again thanks for your help. -Mahesh