Please fill out the form below to Report a Damaged Item, Defective Item or Missing Parts.

Notice of Damage or Defect must be sent to us within 7 days after delivery. It is important to us to be able to go to the shipment carrier or the manufacturer with problems as soon as possible.

Please note that damaged or defective parts on an item will be remedied promptly with a shipment of either new parts or an entire item depending on the severity of the situation. We will request photographs from you to enable us to resolve the issue as quickly as possible, so please wait to repackage items until photographs have been taken. Please hold on to products and packaging on damaged items or parts until new parts are delivered or a carrier has returned to inspect the item. If your item is missing parts, those parts will be sent to you right away directly from the manufacturer. You may order parts directly from the manufacturer if you wish. is an authorized dealer of every item on our website, and the manufacturers honor all warranties presented to them by our customers. Some manufacturers require photos of the outer packaging and the actual damage itself for the claims process.

As soon as you submit the form below, a customer service representative will contact you via email or phone with a resolution to the problem.