Sales Department

You can reach a sales representative toll free by phone at 1-800-807-1477 or 1-919-552-8102
Monday - Friday 9:00 am to 7:00 pm EST and Saturday 9:00 am to 5:00 pm.

Contact our Sales Department for the following:

  • To get answers to product questions. Call or fill out the Product Question Form
  • To get help choosing the correct product
  • To place an order by phone
  • To make changes to existing orders
  • To receive a shipping quote (expedited or international)
  • To request open billing or to place an order with a purchase order
  • To receive a reduced rate or volume discount on a bulk purchase call, email or click here.
  • To request a price match. You can also request a price match by clicking here.
  • To get help with trade show set up and supplies, email, call or click here.

Customer Service

Customer Service handles all questions and concerns that you may have about an existing order. You can reach a customer service representative by phone at 1-800-807-1477 or 1-888-807-1478 Monday - Friday 9:30 am to 3:30 PM EST or by email 24 hours a day. Each email is answered within 24 hours except for those sent on holidays and weekends. Holiday email will be answered within 24 hours of the next business day. Email received after 4 PM on Saturday will be answered within 24 hours of the next business day. Specialized customer service contact information can be found by clicking here.

Contact Customer Service for the following:

    To Request the Status of an Order, Click Here
    To Report a Damaged or Defective Item, Click Here
    To Report Missing Parts, Click Here
    To Request to Cancel an Order, Click Here
    To Request a RMA to Return an Order, Click Here
    To Inquire on a Pending Refund, Click Here
    To Report Problems with Your Online Account, Click Here
    To Notify us of a problem on our website, Click Here

    You can also reach us by telephone at 1-800-807-1477 or 1-888-807-1478 (M-F, 9:30 - 7:00 PM EST)

Additional Contact Information
PO Box 145
Fuquay Varina, NC 27526
Toll Free Phone: 1-800-807-1477
Phone: 1-919-552-8102
Fax: 1-919-577-0255

Would you like to offer your product to our customers? Send an email to the National Sales Manager