Customer Service handles all questions and concerns that you may have about existing orders.

We can more quickly address your concerns if you will Click Below to go to the appropriate form or link.
If your issue is not listed below, please use the form at the bottom of this page.

Customer Service is Available Online 24 hours a day!

To Request the Status of an Order, Click Here

To Report a Damaged or Defective Item, Click Here

To Report Missing Parts, Click Here

To Request to Cancel an Order, Click Here

To Request a RMA to Return an Order, Click Here

To Inquire on a Pending Refund, Click Here

To Report Problems with Your Online Account, Click Here

To Notify us of a problem on our website, Click Here


You can also reach us by telephone at 1-800-807-1477 (M-F, 9:00-7:00pm EST)


For all other inquires not listed above, please contact us by filling in the form below. We will get back to you right away.